Vigilant SurveysIndependent damp & mould surveys Call 07791 178 870
For estate agents, letting agents and conveyancers

When damp holds up a sale, give them an answer, not a quote.

An independent damp and mould survey for your buyers, sellers, landlords and clients. We find the cause and sell nothing afterwards.

IndependentThermal imaging as standardReport within 24 hoursNo payment to book

The short answer

When a buyer's survey flags damp, the sale can stall while everyone waits to find out whether it is a small repair or a big job. Send the buyer to a firm that sells damp proofing and they come back with a quote. Send them to us and they come back with an answer.

We carry out no remedial work, sell no products and take no commission from anyone who does the repairs. We arrange access through you, inspect what the seller allows, open nothing up, and the written report is ready within 24 hours of the survey.

For the sales desk

When to give the buyer or seller our number:

What you can say to them, without checking: “They're independent. They don't sell remedial work, so the survey isn't tied to a treatment quote. Fixed fee, thermal imaging in every survey, and the report belongs to the client to pass to their solicitor.”

Buyers can read my surveyor has recommended a damp survey, what happens now? before they ring.

For lettings and property management

A tenant reports damp or mould and the landlord needs to know the cause, quickly and in writing. We give the landlord an independent, dated record of what was found, what is causing it and what will fix it, with thermal images and readings, so it gets fixed once.

For conveyancing solicitors

Your client's survey recommends further investigation of damp before exchange. Our report answers the points their surveyor raised, one at a time, and records what was measured on the day. It belongs to your client, the person named on the booking, and they can share it with you.

We do not time anything to an exchange date, so the earlier your client books once their survey is back, the better. We can usually attend within the week.

The report is a specialist damp and mould investigation. It is not a replacement for a Level 2 or Level 3 survey or a valuation, and it is not prepared for a lender.

What it costs

£500, buyers

Pre-Purchase Damp Survey, the Whole Property Survey with Costings. Every point the buyer's survey raised answered, with indicative costs for the work from a named, dated published source.

£450, whole property

Every room, the loft and every outside elevation. Cause and extent, no costings. For owners, sellers and landlords.

£350, the problem areas

The affected rooms and everything that could be causing it. Cause and extent, no costings.

Fixed fees, the figure quoted is the total payable, nothing to pay to book. See a real buyer's report, anonymised with the client's permission: example pre-purchase report (PDF).

Why it matters who you send them to

One call, and we take it from there.

Give the client our number, or send us their details with their permission, and Rory will ring them, usually within a couple of hours. Want a few cards for the desk? Ask and we will send some over.

Common questions

Do you pay referral fees or commission to agents?

No. We carry out no remedial work, sell no products and take no commission from anyone who does the repairs, and we do not pay for referrals either. That is what keeps the survey independent.

How quickly can you survey a property that is under offer?

We can usually attend within the week, and the written report is ready within 24 hours of the survey. Access is arranged through the agent or the seller.

Will you open anything up at the property?

No. We inspect what the seller allows on the day, we do not open anything up, and we leave the house as we found it. Anything we could not get to is named in the report.

Who is the report for?

The person named on the booking. They can share it with their solicitor, the agent or anyone else they choose. It is not prepared for a lender, a valuer or the seller.

Do you recommend damp proofing companies?

No. We carry out no remedial work and we do not recommend contractors. The report says what class of work is needed, and the client gets their own quotes.

Which areas do you cover?

Suffolk, Norfolk, Essex, Cambridgeshire and North London, and the West Midlands. Fixed fees with no travel charge.

Related questions

All damp and mould questions →

Book your damp and mould inspection

No payment to book. Tell me what you are seeing and I will call you straight back, usually within a couple of hours, to arrange a visit and confirm the fixed price.

Straight to Rory, no call centre. Independent and fully insured.

Damp surveys by area

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